CountryDelivery CostEstimated Delivery Time
Europe$12.99Up to 5 days
Rest of the world$14.99Up to 7 days

Shipping Countries & Transit Times

CountryCourierEstimated Delivery Time
AlbaniaFedEx5 days
Australia (Standard)Royal Mail7 days
Australia (Priority)FedEx5 days
AustriaDPD3 days
BahrainFedEx7 days
BelgiumDPD2 days
CanadaFedEx5 days
ChileFedEx5 days
ChinaFedEx7 days
ColombiaFedEx6 days
Costa RicaFedEx6 days
CroatiaRoyal Mail6 days
CyprusRoyal Mail4 days
Czech RepublicRoyal Mail5 days
DenmarkDPD3 days
EgyptRoyal Mail5 days
EstoniaRoyal Mail5 days
FinlandRoyal Mail5 days
FranceDPD2-5 days
GermanyRoyal Mail2-4 days
GreeceRoyal Mail4 days
GuernseyRoyal Mail2-5 days
Holland/NetherlandsFedEx4 days
Hong KongRoyal Mail7 days
HungaryDPD4 days
IcelandRoyal Mail7 days
IndiaRoyal Mail6 days
IrelandDPD2 days
ItalyDPD6 days
JapanRoyal Mail6 days
JerseyRoyal Mail2-5 days
KuwaitFedEx7 days
LuxembourgDPD2 days
MonacoFedEx7 days
MaltaRoyal Mail2-6 days
MexicoRoyal Mail5 days
New ZealandRoyal Mail7 days
Northern IrelandRoyal Mail2 days
NorwayFedEx6 days
OmanFedEx5 days
PolandDPD4 days
PortugalDPD4-5 days
QatarFedEx5 days
RomaniaRoyal Mail7 days
RussiaRoyal Mail7-14 days
Saudi ArabiaRoyal Mail5 days
SlovakiaDPD3-4 days
SloveniaDPD4-5 days
SpainDPD3-4 days
SwedenDPD4-5 days
SwitzerlandRoyal Mail5 days
The UK Highlands and IslandsDPD2 days
United Kingdom (Standard)Royal Mail2 days
United Kingdom (Priority)DPD1 days
United Arab EmiratesRoyal Mail5 days
USARoyal Mail2-5 days

Security and Liability

For international orders we use a combination of couriers including DPD, Royal Mail or FedEx.

Our couriers ensure that your goods are correctly signed for thus ensuring that your parcel is in safe hands. Jules B does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a location (eg shed, garage, neighbour etc) we cannot accept responsibility if you fail to receive your parcel.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return delivery charges.

Your purchase is insured if your parcel is lost/damaged/stolen whilst in transit and under the care of the couriers. Once the parcel is signed for then it is no longer covered under this agreement and the responsibility of the parcel and its contents falls to the recipient that signed.

To avoid delays to your order, please ensure that your billing address matches the address on your card statement and that the card holder's name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary.

For security reasons, customers may also be subjected to standard fraud prevention checks which could delay your order.

If you have any additional questions surrounding delivery please contact us on +44 (0)191 211 2330.

Restrictions & Taxes

All products are shipped from the United Kingdom and it is important to note that you may have to pay customs duties and taxes on the items you purchase outside of the EU and that these local fees are not included in your Jules B invoice.

Jules B is unable to predict these charges and we recommend contacting your local importing office.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return shipping charges.

• Some products getting imported into the USA and Canada may always be charged. I.E eyewear

• We do not deliver to PO Box and MPS addresses

• Please note that in some cases to clear parcels through customs we may require an EIN number

• No orders can be marked as gift

Please contact us at customercare@julesb.co.uk if you have any worries regarding duties, taxes and fees after speaking to your local tax office.

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Customer Service

For more detailed information please visit our dedicated Customer Service pages which can be found at the bottom of any page.

Enquiries

Telephone us on:
+ (0)44 191 121 2330

Email us at customercare@julesb.co.uk

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